Terms of service

OVERVIEW

 

This website is operated by Spiralvitamins, Lda, NIF 510754376. Throughout the site, the terms “we” and “our” refer to Spiralvitamins. Spiralvitamins offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our website and/or purchasing something from us, you join our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including these additional terms, conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the website, including, without limitation, users who are browsers, vendors, customers, merchants and/or content contributors.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you will not be able to access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your dependents minors use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in your use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit worms or viruses or any code of a destructive nature.

Violation or violation of any of the Terms will result in immediate termination of your Services.

 

2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and may involve:

(a) transmissions over multiple networks;

(b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or affect these Terms.

 

3 - ACCURACY, INTEGRITY AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied on or used as the sole basis for making decisions without consulting the primary, most accurate, most complete or most timely sources of information.

 

4 - CHANGES IN SERVICE AND PRICES

The price of each product will be that stipulated, at all times, on our website, except in the case of an obvious error.

While we try to ensure that all prices on the page are correct, errors may occur. If we detect an error in the price of any of the products that the customer has ordered, we will inform you as soon as possible and give you the option to re-confirm the order at the correct price or to cancel it. If we are unable to contact the customer, the order will be canceled and the amount paid will be refunded in full. We will not be obligated to supply you with any product at the incorrect lower price (even if we have sent the Shipping Confirmation) if the price error is obvious and unambiguous and could reasonably have been recognized by the customer as being an incorrect price. .

The prices on this website include VAT but do not include shipping costs, which will be added to the total amount owed, as explained in our Shipping Costs Guide. Prices can be changed at any time, but (except as set out above) possible changes will not affect orders for which we have already sent an Order Confirmation. Once your purchases have been made, all the items you wish to purchase have been added to your cart and the next steps will be to complete the order and pay. To do so, you must follow the steps of the purchase process, filling in or verifying the information requested in each step.

 

5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor will be accurate.

We reserve the right to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer of any product or service made on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations.

 

6 - BILLING ACCURACY AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by resellers or distributors.

You agree to provide current, complete and accurate account and purchase information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.

For more details, see our Return Policy.

 

7 - PAYMENTS

The MBWay and Multibanco payment option assumes immediate payment of your purchase. We reserve the right to unilaterally cancel your order if payment is not made within thirty minutes.

 

8 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we do not monitor, or have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. We will not have any liability arising out of or related to the use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and you must ensure that you are familiar with and approve of the terms under which the tools are provided by the third party provider(s). ) relevant(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and features). These new features and/or services will also be subject to these Terms of Service.

 

9 - THIRD PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third party links on this website may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not guarantee and will not have any responsibility or liability for any third party materials or websites, or for any other third party materials, products or services.

We are not responsible for any damages or harms related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third party websites. Carefully read the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions about third party products should be directed to third parties.

 

10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (e.g. contest entries) or without a request from us, you will send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and use in any medium any comments you submit to us. We are not and shall not be under any obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine, in our sole discretion, to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates the intellectual property of any party or these Terms of Service.

You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality or other personal or proprietary right. You also agree that your comments will not contain libelous or otherwise illegal, abusive or obscene material, nor will they contain any computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We assume no responsibility for any comments posted by you or any third party.

 

11 - PERSONAL INFORMATION

The submission of personal information through the store is governed by our Privacy Policy.

 

12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or any related website is inaccurate at any time without notice (including after you have submitted your order).

We undertake no obligation to update, change or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No specified update or update date applied to the Service or any related website shall be deemed to indicate that all information in the Service or any related website has been modified or updated.

 

13 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) request third parties to practice or participate in any unlawful acts; (c) violate any local international, federal, provincial or state regulations, rules, laws or ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to send false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of third parties; (i) to send spam, phishing, pharm, pretense, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free.

We do not guarantee that the results that may be obtained from the use of the service are accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods or cancel the Service at any time without notice.

You expressly agree that your use or inability to use the Service is at your own risk. The Service and all products and services provided to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event will Spiralvitamins, Lda, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensees be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs or any similar damages, whether based in contract, tort (including negligence), liability objectively or otherwise arising out of your use of any of the services or products purchased using the service, or for any other claim relating in any way to your use of the service or any products, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the service or any other content (or product) posted, transmitted or otherwise made available through the service, even if informed of the possibility. As some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

 

15 - COMPENSATION

You agree to indemnify, defend and hold harmless Spiralvitamins, lda, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, charged by a third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your breach of any law or the rights of any third party.

 

16 - SEPARATION

In the event that any provision of these Terms of Service is determined to be illegal, void or unenforceable, such provision shall, however, be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed separate from these Terms of Service, such determination will not affect the validity and enforceability of any other remaining provisions.

 

17 - TERMINATION

The parties' obligations and liabilities incurred prior to the termination date will survive termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our website.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due and including the termination date; and/or, therefore, may deny you access to our Services (or any part thereof).

 

18 - COMPLETE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or in writing, between you and us (including, but not limited to, any earlier versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party who drafted them.

 

19 - APPLICABLE LAW

These Terms of Service and any separate agreements through which we provide Services to you will be governed by and interpreted in accordance with Portuguese law.

 

20 - ALTERNATIVE DISPUTE RESOLUTION

In the event of a dispute, we inform you that the consumer can appeal to one of the bodies for alternative dispute resolution on the Consumer Portal, on the website www.consumidor.pt, or to one of the bodies included in the online litigation of the European Commission Resolution site at https://webgate.ec.europa.eu/odr.

 

Alternative dispute resolution bodies:

 

CNIACC - National Center for Information and Arbitration of Consumer Disputes

generic competence

Email: cniacc@unl.pt

Web: http://www.arbitragemdeconsumo.org

 

21 - CHANGES TO THE TERMS OF SERVICE

You can consult the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

22 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to info@peixeviratrapo.com.